Your privacy is
important to us. This privacy statement explains the personal data Dr.Computer
processes, how Dr.Computer processes it, and for what purposes.
offers a wide range of products, including server products used to help operate
enterprises worldwide, devices you use in your home, software that students use
at school, and services developers use to create and host what’s next.
References to Dr.Computer products in this statement include Dr.Computer
services, websites, apps, software, servers, and devices.
Please read the
product-specific details in this privacy statement, which provide additional
relevant information. This statement applies to the interactions Dr.Computer
has with you and the Dr.Computer products listed below, as well as other Dr.Computer
products that display this statement.
collects data from you, through our interactions with you and through our
products. You provide some of this data directly, and we get some of it by
collecting data about your interactions, use, and experiences with our
products. The data we collect depends on the context of your interactions with Dr.Computer
and the choices you make, including your privacy settings and the products and
features you use. We also obtain data about you from third parties.
If you represent
an organization, such as a business or school, that utilizes Enterprise and
Developer Products from Dr.Computer, please see the Enterprise and developer
products section of this privacy statement to learn how we process your data.
If you are an end user of a Dr.Computer product or a Dr.Computer account
provided by your organization, please see the Products provided by your
organization and the Dr.Computer account sections for more information.
You have choices
when it comes to the technology you use and the data you share. When we ask you
to provide personal data, you can decline. Many of our products require some
personal data to provide you with a service. If you choose not to provide data
required to provide you with a product or feature, you cannot use that product
or feature. Likewise, where we need to collect personal data by law or to enter
or carry out a contract with you, and you do not provide the data, we will not
be able to enter into the contract; or if this relates to an existing product
you’re using, we may have to suspend or cancel it. We will notify you if this
is the case at the time. Where providing the data is optional, and you choose
not to share personal data, features like personalization that use such data
will not work for you.
How we use
uses the data we collect to provide you with rich, interactive experiences. We
use data to:
Provide our products, which includes
updating, securing, and troubleshooting, as well as providing support. It also
includes sharing data, when it is required to provide the service or carry out
the transactions you request.
Improve and develop our products.
Personalize our products and make
Advertise and market to you, which includes
sending promotional communications, targeting advertising, and presenting you
with relevant offers.
We also use the data to operate our business,
which includes analyzing our performance, meeting our legal obligations,
developing our workforce, and doing research.
In carrying out
these purposes, we combine data we collect from different contexts (for
example, from your use of two Dr. Computer products) or obtain from third
parties to give you a more seamless, consistent, and personalized experience,
to make informed business decisions, and for other legitimate purposes.
of personal data for these purposes includes both automated and manual (human)
methods of processing. Our automated methods often are related to and supported
by our manual methods. For example, our automated methods include artificial
intelligence (AI), which we think of as a set of technologies that enable
computers to perceive, learn, reason, and assist in decision-making to solve
problems in ways that are like what people do. To build, train, and improve the
accuracy of our automated methods of processing (including AI), we manually
review some of the predictions and inferences produced by the automated methods
against the underlying data from which the predictions and inferences were
made. For example, we manually review short snippets of voice data that we have
taken steps to de-identify to improve our speech recognition technologies. This
manual review may be conducted by Dr. Computer employees or vendors who are
working on Dr. Computer’s behalf.
share personal data
We share your
personal data with your consent or to complete any transaction or provide any
product you have requested or authorized. We also share data with Dr. Computer-controlled
affiliates and subsidiaries; with vendors working on our behalf; when required
by law or to respond to legal process; to protect our customers; to protect
lives; to maintain the security of our products; and to protect the rights and
property of Dr. Computer and its customers.
How to access
and control your personal data
You can also
make choices about the collection and use of your data by Dr. Computer. You can
control your personal data that Dr. Computer has obtained, and exercise your
data protection rights, by contacting Dr. Computer or using various tools we
provide. In some cases, your ability to access or control your personal data
will be limited, as required, or permitted by applicable law. How you can
access or control your personal data will also depend on which products you
use. For example, you can:
Control the use of your data for interest-based
advertising from Dr. Computer by visiting our opt-out page.
Choose whether you wish to receive promotional
emails, SMS messages, telephone calls, and postal mail from Dr. Computer.
Access and clear some of your data through the Dr.
Computer privacy dashboard.
Not all personal
data processed by Dr. Computer can be accessed or controlled via the tools
above. If you want to access or control personal data processed by Dr. Computer
that is not available via the tools above or directly through the Dr. Computer
products you use, you can always contact Dr. Computer at the address in the How
to contact us section or by using our web form.
aggregate metrics about user requests to exercise their data protection rights
via the Dr. Computer Privacy Report.
small text files placed on your device to store data that can be recalled by a
technologies for storing and honoring your preferences and settings, enabling
you to sign in, providing interest-based advertising, combating fraud,
analyzing how our products perform, and fulfilling other legitimate purposes. Dr.
Computer apps use additional identifiers, such as the advertising ID in Windows
described in the Advertising ID section of this privacy statement, for similar
We also use “web
beacons” to help deliver cookies and gather usage and performance data. Our
websites may include web beacons, cookies, or similar technologies from
third-party service providers.
You have a
variety of tools to control the data collected by cookies, web beacons, and
similar technologies. For example, you can use controls in your internet
withdraw your consent by clearing or blocking cookies.
provided by your organization—notice to end users
If you use a Dr.
Computer product with an account provided by an organization you are affiliated
with, such as your work or school account, that organization can:
Control and administer your Dr. Computer product
and product account, including controlling privacy-related settings of the
product or product account.
Access and process your data, including the
interaction data, diagnostic data, and the contents of your communications and
files associated with your Dr. Computer product and product accounts.
If you lose
access to your work or school account (in event of change of employment, for
example), you may lose access to products and the content associated with those
products, including those you acquired on your own behalf, if you used your
work or school account to sign into such products.
Computer products are intended for use by organizations, such as schools and
businesses. Please see the Enterprise and developer products section of this
privacy statement. If your organization provides you with access to Dr.
Computer products, your use of the Dr. Computer products is subject to your
organization's policies, if any. You should direct your privacy inquiries,
including any requests to exercise your data protection rights, to your
organization’s administrator. When you use social features in Dr. Computer
products, other users in your network may see some of your activity. To learn
more about the social features and other functionality, please review
documentation or help content specific to the Dr. Computer product. Dr. Computer
is not responsible for the privacy or security practices of our customers,
which may differ from those set forth in this privacy statement.
When you use a Dr.
Computer product provided by your organization, Dr. Computer’s processing of
your personal data in connection with that product is governed by a contract
between Dr. Computer and your organization. Dr. Computer processes your
personal data to provide the product to your organization and you, and in some
cases for Dr. Computer’s legitimate business operations related to providing
the product as described in the Enterprise and developer products section. As
mentioned above, if you have questions about Dr. Computer’s processing of your
personal data in connection with providing products to your organization,
please contact your organization. If you have questions about Dr. Computer’s
legitimate business operations in connection with providing products to your
organization as provided in the standard Dr. Computer Online Services Terms
(OST), please contact Dr. Computer as described in the How to contact us
section. For more information on our legitimate business operations, please see
the Enterprise and developer products section.
For Dr. Computer
products provided by your K-12 school, including Microsoft 365 Education, Dr.Computer
not collect or use student personal data beyond
that needed for authorized educational or school purposes;
not sell or rent student personal data;
not use or share student personal data for
advertising or similar commercial purposes, such as behavioral targeting of
advertisements to students;
not build a personal profile of a student, other
than for supporting authorized educational or school purposes or as authorized
by the parent, guardian, or student of appropriate age; and
require that our vendors with whom student
personal data is shared to deliver the educational service, if any, are
obligated to implement these same commitments for student personal data.
With a Dr.
Computer account, you can sign into Dr. Computer products, as well as those of
select Dr. Computer partners. Personal data associated with your Dr. Computer
account includes credentials, name and contact data, payment data, device and
usage data, your contacts, information about your activities, and your
interests and favorites. Signing into your Dr. Computer account enables
personalization and consistent experiences across products and devices, permits
you to use cloud data storage, allows you to make payments using payment
instruments stored in your Dr. Computer account, and enables other features.
There are three
types of Dr. Computer account:
When you create your own Dr. Computer account
tied to your personal email address, we refer to that account as a personal Dr.
When you or your organization (such as an
employer or your school) create your Dr. Computer account tied to your email
address provided by that organization, we refer to that account as a work or
When you or your service provider (such as a
cable or internet service provider) create your Dr. Computer account tied to
your email address with your service provider’s domain, we refer to that
account as a third-party account.
If you sign into
a service offered by a third party with your Dr.Computer account, you will
share with that third party the account data required by that service.
data from children
When a Dr.Computer
product collects age, and there is an age in your jurisdiction under which
parental consent or authorization is required to use the product, the product
will either block users under that age or will ask them to provide consent or
authorization from a parent or guardian before they can use it. We will not
knowingly ask children under that age to provide more data than is required to
provide for the product.
consent or authorization is granted, the child's account is treated much like
any other account. The child can access communication services, like Outlook
and Skype, and can freely communicate and share data with other users of all
ages. Learn more about parental consent and Dr.Computer child accounts.
or guardians can change or revoke the consent choices previously made, and
review, edit, or request the deletion of the personal data of the children for
whom they provided consent or authorization. As the organizer of a Dr.Computer
family group, the parent or guardian can manage a child’s information and
settings on their Family Safety page and view and delete a child’s data on
their privacy dashboard.
important privacy information
Below you will
find additional privacy information, such as how we secure your data, where we
process your data, and how long we retain your data. You can find more
information on Dr.Computer and our commitment to protecting your privacy at Dr.Computer